The Goodfellow Agency was established in 1937 by the Goodfellow family. To keep the tradition of a family owned business alive, married couple Jim and Cindy Diamond purchased this business from previous owners, Michael and Lisa Goodfellow in 2014. Jim has been a part of this company for 25 years now, maintaining a strong presence ever since. Having been established for more than 80 years now, The Goodfellow Agency is the oldest real estate company of the Historic Highlands Association of Realtors.
“Both born and raised in Frostburg, we still have a large family presence residing in the area. Our families have owned and operated several businesses over the years in Frostburg. We feel that local businesses provide that personal touch that the ‘big box’ chain stores lack today,” said Jim. With a beaming smile, Cindy added, “All of our agents are practically family. Everyone who works here is treated like family and that’s definitely something we cherish.”
While their office is located in Downtown Frostburg, The Goodfellow Agency has agents licensed in both Maryland (MD) and Pennsylvania (PA). Their primary market areas include Maryland’s Allegany and Garrett County along with bordering counties in Pennsylvania. Appraisal service is also provided to Allegany and Garrett County, MD. The Diamond’s mission for The Goodfellow Agency is to provide their clients and customers with the highest standard of professional service in each real estate transaction that is possible.
“What separates The Goodfellow Agency from the rest is our dedication to provide a superior level of service to our clients and customers. We don’t compromise on service, and we pride ourselves on that,” remarked Jim.
Cindy described a day in the life of a Goodfellow agent as, “Run, run run, schedule, and show houses. We are constantly returning calls and emails, scheduling appointments, going on listing appointments, marketing properties, scheduling open houses, and so much more. We are 100% customer satisfaction based and we work long hours to assure our clients are happy and receive the outcome they expect and deserve.”
In recent months, their team has sold 115 properties and currently have 53 properties for sale. On their website, they also provide professional advice regarding condos, apartments & single-family homes, fixer-uppers, foreclosures, real estate value, and so much more. The Goodfellow Agency is always eager to help clients/customers in any way possible, creating a comfortable, stress-free, and easy experience for the next stage in their life. “Jim and I are pretty hands on, we love what we do!”, exclaimed Cindy.
Along with The Goodfellow Agency, Jim and Cindy Diamond also locally own McFarland Candies, a three-generation chocolate and specialty candy store. “McFarland Candies offers homemade chocolates using special recipes my grandfather created back in 1948. My grandparents used the motto “Quality Makes The Difference” and this standard is still priority today. McFarland’s not only offers specialty chocolates, but hand dipped Hershey’s Ice Cream as well. From small town purchases to internet and large corporate orders, we handle it all,” remarked Cindy. Incorporating history, family values, and quality customer service, the Diamond’s continue to impress Frostburg with their thriving businesses.